Maintenance & Chargeback Services
Baseline Maintenance Services
Facilities Services is funded to provide maintenance to University owned buildings to ensure facilities are safe, operational and functional in accordance with Executive Order 847. These service areas include:
- Routine custodial
- Routine landscaping
- Structural
- Mechanical
- Electrical
- Pest control
- Plumbing
- Elevators
- Fire protection
Chargeback Services
All services requested via work order by departments that do not fall under basic and routine maintenance services will be billable to the requesting department. These services include (but are not limited to) renovations, installations, non-routine custodial and painting, event support and services to department owned property. All room refresh or improvement requests should be submitted as Chargeable Services. These requests will then be reviewed by Facilities Services to determine if the request is elegible to be completed as maintenance.
To learn more, go to our listing of Service Delivery Costs.
To learn more, go to our listing of Service Delivery Costs.
Comparison of Maintenance & Chargeback Services
Baseline Maintenance Services
- Baseline cleaning services
- Trash and recycling removal
- Spill cleanup in public spaces
Chargeback Services
- Event support
- Any above baseline cleaning
- Special requests such as additional waste bins or special clean up (including office and department moves)
- Carpet cleaning
- Floor waxing
- Any services requested outside of regular working hours
Baseline Maintenance Services
- Window repairs
- Doors, door stops, and hinge repairs
- Floor, wall, and ceiling repairs
- Classroom furniture repairs
- Classroom window treatments
- Handrail and baseboard repairs
- Soap, paper towel, and toilet paper dispenser installation and repair
- Restroom partitions, counters, and mirrors
Chargeback Services
- Repairs to department property / furniture
- Furniture assembly
- Hanging whiteboards, pictures, shelves
- Office window treatments
- Relocating equipment
- Seismic restraints
Baseline Maintenance Services
- Replacing light bulbs
- Light switch/sensor repairs
- Standard outlet repairs
- Panels and breaker repairs
- Building lighting systems and timers
Chargeback Services
- Installing or moving outlets
- Specialized equipment power
- Changing or modifying lighting
- Specialized lighting
- Power for events
- Desk lamps and relamping
Baseline Maintenance Services
- Academic space painting
- Graffiti removal
- Office painting at the end of useful life – No sooner than every 10 years and campus standard colors only
- Corridor painting at end of useful life
- Painting building exteriors
Chargeback Services
- Any painting with custom colors or covering custom colors
- Painting spaces on urgent request with specified deadlines
- Painting as a result of occupant damage
- Accent walls
Baseline Maintenance Services
- Standard temperature issues / regulation
- Change air filters
- Calibrate thermostats
Chargeback Services
- Relocating thermostats
- HVAC repairs/installation as a result of department equipment
- Dedicated air conditioning units and maintenance
- Department equipment repairs such as ice makers and refrigerators
- Walk in cooler maintenance
Baseline Maintenance Services
- Sticking locks
- Removing broken keys
- Access control system repairs
- Door closer and hardware repairs
Chargeback Services
- Door rekeys
- Lock type changes
- Card reader installation
- Locks on department owned equipment and furniture
- Unlocking cabinets, desks, or display cases
- Installation of panic and other alarms
Baseline Maintenance Services
- Restroom plumbing fixtures
- Drinking fountain repairs
- Clogged drains
Chargeback Services
- Equipment installation
- Bottle filling station installation
- Department equipment repairs
Baseline Maintenance Services
- Power washing
- Graffiti removal
- Elevator and parking structure cleaning
- Curb painting
Chargeback Services
- Event support
- Banner installation
Baseline Maintenance Services
- Baseline trash removal
- General turf and horticulture maintenance
- Sprinklers and irrigation schedules
- Tree trimming and management
- Sticker and poster removal
- Pest control
- Power washing
Chargeback Services
- Special event support
- Above baseline trash removal
- Damage resulting from project work or events
- Work requested outside of working hours
Baseline Maintenance Services
- Exterior wayfinding
- Building directories
- ADA and fire code signage
Chargeback Services
- Departmental signage
- Door inserts
- Nameplates / badges
- Custom graphics
- A-Frames and event signage
Baseline Maintenance Services
- Maintaining existing audible and visual strobes
- Maintain fire sprinklers and fire extinguishers
Chargeback Services
- Department or use specific fire extinguishers
- Modifications to fire and life safety systems due to space use changes
Baseline Maintenance Services
- Maintain safety and functionality of elevators, wheelchair lifts, and conveyances
- Ensure all permits are up to date (Latest permits may not be posted due to state delays)
Chargeback Services
- Special elevator schedules
- Standby elevator support for events
Baseline Maintenance Services
- N/A
Chargeback Services
- All repairs, smog checks and maintenance to department owned equipment
- Damage as a result of accidents
Report a Facility Emergency
To report a facility emergency, contact the Work Control Center immediately at (619) 594-4754. This number is answered 24/7.
Work Control Center
Non-Urgent Requests
All other non-urgent maintenance or department requests should be submitted using the Customer Request Portal.