Welcome to Facilities Services

How to Submit a Facilities Request

Emergency

Report a Facility Emergency

To report a facility emergency, contact the Work Control Center immediately. This number is answered 24/7.

In the event of an emergency, always dial 9-1-1. Additional Facilities Emergencies guidance for faculty and staff is available via the SDSU SharePoint site (SDSUid login required).
Submit a Request

Submit a Request Online

All other non-urgent maintenance or department requests should be submitted online using the Customer Request Portal links below.

Campus Requests

Housing Requests

Outages & notifications

Facilities Services strives to provide as much notice as possible for any outages or work notifications.

Date Affected Buildings Notification

Effective July 1, 2023

All buildings with HVAC systems

The cooling setpoint for the university’s HVAC systems has transitioned from 75 F to 76 F. This adjustment accomplishes several needs. It will allow our HVAC system to recover from temperature fluctuations between rooms. It preserves the cooling capacity for our Thermal Energy Storage (TES) tanks, which store 2 million gallons of water cooled overnight, during the summer months' extreme temperatures. And it is part of SDSU’s efforts to shift further toward sustainability goals by reducing the impact on the environment. Thermal comfort may be affected during this transition, especially on warmer days.

September 11-October 6 Student Services East
Facilities Services will be renovating office spaces (SSE 3202, 3359, and 3439). During the renovation, there will be elevated noise levels from hand tools.
September 20 GMCS
Planned domestic water system outage due to installation of new drinking fountain and isolation valve for zone isolation. All domestic hot & cold water will be off.  Fire suppression will NOT be affected.

Mission, Vision & Values

Mission

Facilities Services is dedicated to enhancing, maintaining, and expanding the SDSU campus to create a thriving environment that supports the university’s mission, educational and research goals.

Vision

To foster a culture of innovation, collaboration, and excellence by engaging our campus community and partners. Our goal is to set the benchmark for facilities services across all CSU campuses.

Values
  • Safety -  We prioritize the safety of our Facilities Services staff and the entire SDSU community.
  • Workmanship - We take pride in our work and uphold the highest standards of quality, excellence, innovation and maintain this through continuous learning and professional growth.  
  • Teamwork - We maintain a culture of transparency, collaboration, respect, and mutual support to achieve shared success and where team members are recognized for their dedication and contributions.

Learn More

Maintenance & Chargeback Services